Your Safety is Our Responsibility

Propbet Responsible Gaming – A Complete Guide & Tools for Safe Betting

Betting is for entertainment, not addiction. Propbet believes the best players are those who know their limits. That's why we've put together a set of tools and support to help keep you safe.

Important Warning

Propbet is strictly for users aged 18 and above. Betting does not guarantee income — always play within your means.

Quick Self-Check
Are you betting beyond your budget?
Have you been playing for hours on end?
Are you chasing your losses?
Have you let your family know?
If you answered "yes" to more than one question, use the tools below.
18+
Age Restriction is Mandatory
24/7
Support available
5
Protection Tools — Free of Charge
৳0
Getting help is free

Why Does Responsible Gaming Matter?

Betting can be enjoyable, but without awareness it can become a problem

Financial Protection

Responsible gaming at Propbet means staying within your own budget. Our goal is to ensure that whatever you lose while betting does not affect your everyday life.

Mental Health

Extended play sessions or a run of consecutive losses can take a toll on your mental health. Propbet wants you to feel good even after you've finished playing — stress-free and at ease.

Family Relationships

Gambling addiction strains family relationships. Responsible betting means making time for your family and being open with them — not keeping secrets.

Time Control

Betting is entertainment — it shouldn't eat into your work time or family time. Decide in advance how long you'll play and stick to it.

The Courage to Stop After a Loss

Chasing losses is the biggest mistake you can make. Propbet always says — if you've lost, stop and try again another time.

Play for Fun

Come to Propbet for the thrill of the match and the excitement of the game. See it as entertainment — not a source of income.

Protection Tools at Your Disposal

Available free of charge from your Propbet account at any time

01
Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, the system will automatically stop accepting further deposits.

How to Set It Up
Account Settings → Responsible Gambling → Deposit Limit
02
Loss Limit

Once you reach a set loss amount, Propbet will automatically stop accepting your bets. Set a limit on how much you're willing to lose.

How to Set It Up
Account Settings → Responsible Gaming → Loss Limit
03
Session Time Limit

Set a limit on how long you want to play. Once the time is up, Propbet will send you a reminder or automatically end your session.

How to Set It Up
Account Settings → Responsible Gambling → Session Limit
04
Cooling-Off Period

Take a temporary break of 1 to 30 days. During this period your account remains active, but you will not be able to place bets or make deposits.

How to Set It Up
Support Chat → Request a Cooling-Off
05
Self-Exclusion

If you feel you need a longer break, you can close your account for anywhere from 6 months to permanently. This is the most powerful tool available.

How to Set It Up
Support Email → Request Self-Exclusion
06
Reality Check

Automatic pop-ups will appear at set intervals to remind you how long you've been playing and how much you've won or lost.

How to Set It Up
Account Settings → Reality Check → Choose Your Interval
Keep in mind: Reducing your limit takes effect immediately. However, requests to increase a limit only take effect after 24 hours — this protects you from impulsive decisions made in the heat of the moment.

Recognize the Warning Signs

If you notice any of these signs, pause and ask yourself some honest questions

Betting beyond your budget
You're chasing losses by placing more bets
You're hiding your betting from family or friends
You've tried to stop but can't
You're thinking about betting even during work or study
Betting with savings or borrowed money
You feel restless or irritable when you can't bet
You're facing financial difficulties due to betting

If you identify with more than three of the signs above, reach out to Propbet Support without delay. There is no shame in it — seeking help is the smart thing to do.

Check Yourself

Reflect on these questions about your betting habits over the past month:

1
How much time have you spent betting — and was it more than you planned?
2
Have you ever told yourself "just one last bet" — and then found you couldn't stop?
3
Are your betting losses exceeding 10% of your monthly expenses?
4
Have your loved ones expressed concern about your betting?
5
Have you placed bets using borrowed money or someone else's funds this month?

If you answered "yes" to two or more questions, set a deposit limit today or speak to our support team. No judgment — just help.

The Golden Rules of Safe Betting

Propbet's advice — play for fun, not for money

  • Set your budget in advance: Decide in advance how much BDT you are willing to spend on betting each month, then set that amount as your limit on Propbet.
  • Be prepared to lose: Think of the money you put into betting as entertainment spending — you may not get it back.
  • Keep a clear head: Never bet when you are angry, upset, or frustrated. Only play when you are in a good headspace.
  • Tell your family: When your family knows you bet, you stay accountable — and that accountability helps prevent addiction.
  • Take regular breaks: Take a short break every 30 minutes. Stand up, stretch, drink some water — then come back with a clear head.
  • Don't be misled by winning stories: Getting inspired by other people's big-win stories and placing larger bets as a result is a dangerous habit.
  • Your money only: Never bet with borrowed money or savings.
  • Betting is not about strategy: Betting is largely a matter of luck. There is no guaranteed "system".

Where to Get Help

If something feels wrong, don't face it alone – Propbet has support ready for you

Step 01
Be honest with yourself

Admitting to yourself that there is a problem is the hardest step — but also the most important one.

Step 02
Contact Propbet Support

Reach us via live chat or at support@propbet.ws. We are here to help, not to judge.

Step 03
Activate Protection Tools

Contact support to set a deposit limit, cooling-off period, or self-exclusion.

Step 04
Talk to Your Family

Family support is the greatest help in recovery. You don't have to carry this alone.

Step 05
Professional Help When You Need It

Seek help from a mental health professional. That's not weakness — it's courage.

Minor Protection

Propbet strictly prohibits anyone under the age of 18 from using the platform. Age is verified at registration and confirmed through identity documents during the KYC process.

If a child or minor accidentally registers and Propbet becomes aware of it, the account is closed immediately. If you suspect this has happened, contact support@propbet.ws right away.

Advice for Parents
  • Keep parental controls active on your browser
  • Have an open conversation with your child about the risks of online betting
  • Don't save your Propbet login credentials on your device
  • Keep your payment card or mobile banking PIN private
  • If you have any concerns, report them to Propbet Support right away

FAQ

What members ask us most

A wagering requirement tells you how many times you need to bet a bonus amount before you can withdraw it. For example, if you receive a BDT 500 bonus with a 30x wagering requirement, you need to place a total of BDT 500 × 30 = BDT 15,000 in bets. This doesn't mean BDT 15,000 is deducted from your balance — it simply means the total value of your bets needs to add up to BDT 15,000. Note that different games contribute at different rates: slots typically count at 100%, while table games may count at 50% or less. The exact rates are listed in each bonus's own terms and conditions.

Forgotten your password? No worries — recovery is quick and easy. On the Propbet login page, click the "Forgot Password?" link. Enter the mobile number or email address used during registration. You will receive an OTP on your number — use it to set a new password. The whole process takes under 2 minutes. If your number or email has changed, contact Support and they will verify your identity through KYC to help you regain access to your account.

Play Safe, Play Happy

Join Propbet and experience responsible betting with our built-in protection tools.

Register Now Log In
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