Last updated: January 2026

Propbet Privacy Policy – How Your Information Is Stored and Used

Propbet believes your personal data belongs to you. This document clearly explains what information is collected, why it is collected, and how it is kept secure.

SSL Encryption
Never sold to third parties
Personal Data Is Safe
Full Explanation in Bengali
Applicable in Bangladesh

Propbet Protecting Your Privacy

The six principles under which we manage your data

SSL Encryption

Every transaction and login on Propbet is secured with 256-bit SSL encryption, keeping your data completely inaccessible to outside parties.

No Sale to Third Parties

Your phone number, email, and personal details are never sold to advertisers or third parties. That's Propbet's clear policy.

Your control

You have the right to view, correct, and delete your data. Submit a request to Propbet Support and it will be handled within the designated timeframe.

Secure Data Storage

All data is stored on encrypted servers. Regular security audits are conducted and firewalls are in place to prevent unauthorized access.

Minimal Data Collection

Propbet only collects what's necessary. No unnecessary data is requested. Less data means less risk.

Marketing opt-out

If you'd rather not receive promotional messages or emails from Propbet, opting out is easy. No marketing communications will be sent without your consent.

1Introduction

Propbet (propbet.ws) is a Bangladesh-based online gaming and Sports Betting platform. In the course of providing our services, we collect and use certain personal information. This privacy policy explains that process in full transparency.

By creating an account on Propbet, you agree to this privacy policy. If you have any questions, reach out to our support team — we respond in Bengali.

This document applies to users in Bangladesh. Propbet treats the privacy of its users not merely as a legal obligation, but as an ethical responsibility.

Tip: Use the table of contents on the left to jump directly to the section you need.

2What information is collected

Propbet collects two types of information — data you provide directly, and data collected automatically through your use of the platform.

Directly provided information

Data Type When It Is Collected Requirements
Mobile NumberAt the time of registrationMandatory
Full nameRegistration & KYCMandatory
Date of BirthAt the time of registrationMandatory
Email addressOptional RegistrationOptional
National ID / PassportKYC verificationBefore Withdrawal
BKash / Nagad numberPayment TransactionsMandatory

Automatically collected information

  • Device Type & Operating System
  • IP Address (for location verification)
  • Browser type and version
  • Which pages on the platform you visited and for how long
  • Cookies & Session Data
  • Betting History & Game Logs

Automatically collected data is not used to identify you personally — it is used solely to maintain platform security and prevent fraud.

3Why your information is used

Propbet uses your information only for specific purposes. Your data is never used beyond those stated purposes.

  • Account Management: To create your account, verify login, and confirm your identity
  • Payment Processing: To process deposits and withdrawals securely
  • Fraud Prevention: To detect multiple accounts and suspicious transactions
  • Customer support: To respond to your complaints and enquiries
  • Legal Obligation: To meet regulatory requirements
  • Service Improvement: Analyzing usage patterns to improve your experience
  • Promotional communications: To notify you of bonuses and offers with your consent

4Who Your Information Is Shared With

Propbet does not sell your data. However, limited sharing with specific third parties is necessary to operate our services.

Payment processor

Payment service providers such as bKash, Nagad, and Rocket receive limited data solely for transaction verification.

Regulatory Authority

Under legal obligation, we may be required to provide necessary information to government or regulatory authorities.

Game provider

Game providers such as Pragmatic Play and Evolution can only see your user ID.

Never Shared

Your information is never sold to advertisers, data brokers, or any third party for commercial purposes.

Disclosure for Legal Reasons: In cases involving money laundering or other criminal investigations, Propbet may be required to disclose information by court order or regulatory directive. Where possible, you will be notified in advance.

5Cookie policy

Propbet uses cookies. Cookies are small data files stored on your device that help enhance your experience.

You can disable cookies through your browser settings, though doing so may cause some features to not work properly.

6Data retention period

Propbet does not retain your data beyond what is needed. However, certain information must be kept for a specified period for legal compliance.

Data TypeRetention periodReason
Account Information5 Years After Account ClosureLegal Obligation
Transaction history7 YearsFinancial Regulatory Requirement
KYC Documents5 YearsIdentity verification records
Customer Support Chat2 YearsDispute Resolution
Analytics Data1 YearService Improvement
Marketing consentUntil consent is withdrawnAt Your Preference

7Your Rights

As a Propbet member, you have the following rights over your personal data. Contact our support team to exercise any of them.

Right to Access
You can request to know what information we hold about you.
Right to Rectification
You can request that any incorrect or outdated information be updated.
Right to Erasure
You can request that specific data be deleted (subject to legal obligations).
Right to Restrict Processing
In certain circumstances, you can request that the use of your data be restricted.
Right to Portability
You can request a copy of your data in a machine-readable format.
Right to object
You can opt out of or withdraw consent to marketing communications at any time.

To exercise your rights support@propbet.ws. Propbet aims to respond within 30 days.

8Children's Privacy

Propbet strictly does not collect personal data from anyone under the age of 18. This platform is for adults only.

If a minor is found to have created a Propbet account, we will immediately close the account and delete all collected information.

For Parents: If you believe your child has been using Propbet without permission, please contact support immediately.

9Policy changes

Propbet may update this Privacy Policy from time to time. If significant changes are made, you will be notified via SMS to your registered mobile number or by email.

  • The "Last Updated" date at the top of the page will always be visible.
  • We will endeavor to provide 30 days' notice before any major changes.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
  • Previous versions are available on request through support

10Contact

Contact us for any privacy-related questions or requests.

Email
support@propbet.ws
Live Chat
Available 24/7
Response Time
Usually 24–48 Hours

Frequently Asked Questions

What new members most want to know about Propbet

Yes, new members at Propbet receive a welcome bonus on their first deposit. To claim it, make sure the bonus option is enabled when making your first deposit after registration — there is typically a "Activate Welcome Bonus" checkbox on the deposit screen. Once the deposit is completed, the bonus will be credited to your account. Keep in mind that bonus funds cannot be withdrawn directly; you must first meet the specified wagering requirements. The bonus validity period and full terms are listed separately on the promotions page.

Absolutely. Propbet offers more than 20 sports categories beyond cricket. For football, you can bet on major tournaments including the Premier League, La Liga, Champions League, BAFA, and the Bangladesh Premier League. You'll also find betting options for tennis Grand Slams, Pro Kabaddi League, NBA basketball, and esports titles like CS:GO and DOTA 2. To explore your options, go to the "Sports" page from the top menu and select your preferred category.

Your Privacy Is Protected — Start Playing Now

Your data is protected at Propbet. Join today and enjoy betting in a secure environment.

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